Privacy Policy

Floor & Window Covering Connection ("we," "us," or "our") is a flooring and window covering retailer and installer serving Cañon City and Southern & Central Colorado. This policy explains what information we collect through our website and phone/text communications, how we use it, and the choices you have.

• Information you give us: name, phone number, email address, street address or service area, and details about your flooring or window covering project when you submit an estimate request, call, text, or email us.
• Automatically collected information: basic technical data such as browser type, device type, referring page, and pages viewed, used to keep the site working and improve it.

• Respond to estimate requests and schedule in-home consultations.
• Communicate with you about your project, quote, order, or installation.
• Send appointment reminders and service updates by phone, text, or email.
• Send occasional promotions or offers, only if you have opted in.
• Maintain business records and comply with legal obligations.

When you provide your mobile number and consent, we may send you text messages about your estimate, appointment, or project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with the service providers that help us deliver our own messages (for example, our CRM and messaging platform), and only for that purpose. See our SMS Terms & Conditions for full details.

We do not sell your personal information. We share information only with:

• Service providers who work on our behalf (CRM, messaging, email, hosting, scheduling), bound to use it only to provide those services.
• Installers, suppliers, or manufacturers when necessary to fulfill your order or warranty.
• Authorities when required by law or to protect our legal rights.

We keep customer and inquiry records as long as needed to serve you, honor warranties, and meet legal or accounting requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

• Reply STOP to any text message to stop receiving texts from us.
• Use the unsubscribe link in our emails to stop marketing emails.
• Contact us to request access to, correction of, or deletion of the personal information we hold about you.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The revised version will be posted on this page with a new effective date.

Floor & Window Covering Connection
Cañon City, CO 81212
Phone: (719) 204-4995
Email: floorandwindowcoverings@gmail.com